Unknown, Aug 19, 2024

Sehr große Mängel im Service und Servicepersonal

Wir haben sehr viel Verständnis, dass es ein neues Hotel ist und einige Prozesse etabliert werden müssen. Aber der Service hat sehr große Defizite und das Service Personal ist zu 90% unfreundlich und sehr unprofessionelly Meine Familie und ich wurden an vielen Stellen sehr grob und sehr unfreundlich behandelt.

Marco A., May 07, 2026

Nice place, fun for all family, very clean and wonderful staff. Food is decent but alcohol is horrible

Evgenii N., Apr 29, 2026

We travelled with my wife, one-year old son and my mother-in-law. The location was great, with many interesting places, pools, a spa, and a large area for walking. The food was good, but every member of my family got sick during the vacation (either food poisoning or a stomach virus) with all the accompanying symptoms, which ruined the holiday itself. The rooms were also a bit outdated, but the place itself and the staff made a good impression. It was also very helpful that there was a doctor’s office on site, he helped us treat our son.

Yulia R., Apr 28, 2026

Good à la carte restaurants, friendly staff, fairly new rooms, and quite tasty food by Egyptian standards. This is our fifth time in Egypt, and this time all family members were satisfied.

Edgars D., Apr 24, 2026

Staff was non English speaking or just didn't understand a lot. + It was poor UAI as the alcohol whiskey was some local tastes. Food for a week seemed the same. Poor entertainment.