Gabriela M. S., Jun 29, 2026

Rundum ein klasse Urlaub tolle Hotel Anlage und erstklassiger Service definitiv wieder

Katrina C., Sep 23, 2026

This hotel is like my 2nd family love all the staff and I feel so relaxed and welcome, lovley smiling faces and great communication with everyone.. to say I love them all is an understatement.. am booking fir next year too..

Viktoriya S., Sep 04, 2026

The best hotel in the Egypt Food is absolutely fantastic more than delicious! Guys who is working in the restaurants very polite and professional. Bar attendant working very quickly We feel home far away from home

Tobais H., Aug 10, 2026

Overall a very enjoyable holiday with plenty of dining and activity options. Staff were generally excellent: the management team, reception, dining, bar and pool/water park staff all made you feel welcome and there was a real sense of warmth and hospitality. Great care and concern was shown when my son fell ill and the flowers given were a very nice touch. Our suite was lovely and the gardens were kept very well. The adults only pool was a great spot to relax. The only area that I felt did not live up to these high standards was on the customer services desk, who, at times, seemed overly busy and not as friendly as the others. My only other observation would be that the evening entertainment was not very varied - a dance show pretty much every night. Not that each show wasn't of a high standard but it was noticeable that the night there was a live band the audience were much more engaged and there was singing and dancing. But these points probably only show how high the overall standards were. Thank you.

Elvira L., Jul 27, 2026

The staff are unfriendly and only show friendliness toward Arabs; the waiters are rude and insolent. In the main dining hall, they serve food and drinks only to guests of Arab origin—fulfilling any request from Arabs or Turks immediately—while bringing nothing to guests of other nationalities (Italians, Russians, Armenians, or Kazakhs) other than clearing away dirty dishes. They treat these other guests with indifference or rudeness, especially the beach bartenders.